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BT Versatility

These instructions help you configure your BT Versatility phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

BT Versatility.TDS
BT Versatility.TDT

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the instructions below to configure the SMDR output. These instructions are taken from the BT Versatility manual:

The BT Versatility outputs its SMDR data via a serial port. The default communication parameters for this serial connection are:

  • Speed – 4800, 9600, 19200, 38400 or 115200 bps;
  • Data - 8 bits;
  • Parity - None.

The phone system has an in-built buffer to store the last 500 call records in case the receiving equipment becomes disconnected. This buffered data can be set to output to the serial port during system programming. An X-ON/X-OFF signal can be enabled to allow the Versatility to detect if a compatible device is receiving its SMDR data successfully. The Versatility can also be set to output SMDR data using restricted call logging, whereby the last four digits of any dialled number is masked out.

Follow the instructions below to configure your BT Versatility for use with TIM Enterprise:

versatility 1

versatility 2

versatility 3

Install NetPBX​

The BT Versatility phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise you first need to install the NetPBX software. You can download NetBPX from our gateway. If you are unable to, please contact support.

Configure TIM Enterprise​

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.

  2. If you don't have a PBX object, press New object and select PBX. Name your site and then select Add. Locate the PBX object you want to configure in the Directory, click on it and select Properties.

  3. A new window will open, displaying the general properties of your PBX object. Select BT Versatility from the Data format list as shown below:

    TIM Enterprise PBX General Properties

  4. Click on the Connection tab and select No connection required from the Connection method list.

    TIM Enterprise PBX Connection Properties

  5. Click on the Save button to apply the settings.